Privacy Policy

 

Last Revised March 17, 2021.

Forever Present understands that you may be coming to us during a challenging time, and protecting your private information is one of our utmost priorities.  We have drafted this Privacy Policy to help you understand how we use, share, and protect your personally identifiable information provided to us that allows us to provide the requested services and/or products.  This Privacy Policy applies to foreverpresent.com (“Site”), and Forever Present LLC (“Forever Present,” “we,” “us,” or “our”), and governs data collection and usage.  By using our Site, you consent to and authorize the data practices described herein.  

 

COLLECTION OF YOUR PERSONAL INFORMATION

Forever Present collects information in several ways.  When you use our Site, we collect personal information about you that you affirmatively, voluntarily provide to us.  For example, when you request a particular product and/or service, you must provide personal information, for both you and the recipient of the product, in order for us to perform the requested service.  This includes information such as names, email addresses, physical addresses, and telephone numbers.  We may also collect personal information in other ways, such as when you contact us by email, postal mail, and/or telephone.  We also collect information regarding the services and/or products purchased, as well as billing information, such as credit card information.  

You are under no obligation to provide us your personal information.  However, if the personal information requested is necessary in order to supply goods or services to you under a contract or an order between you and Forever Present, and you do not give us the required personal information, then we will not be able to enter into that contract or honor that order for goods or services.

 

USE OF YOUR PERSONAL INFORMATION

Forever Present collects and uses your personal information to operate and deliver the services you have requested, including receiving, processing, fulfilling and delivering your purchases and requested services.  We may also use the personal information you have provided to communicate with you and/or the recipient of the product and/or service.  Your information may also be used to help improve our products and services, to provide you an enhanced experience, and/or to contact you for marketing purposes, including with promotional offers.  We will retain the information you provide for as long as we have a legitimate interest in maintaining it for administrative purposes.

 

SHARING INFORMATION WITH THIRD PARTIES

Forever Present discloses personal information as necessary to operate our business, such as in connection with providing the services and/or products you have requested.  In some instances, this may require providing the information you have provided to us to third parties in order to fulfill your request.  We may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries.  Additionally, if there is a change of address that we are not made aware of, we may verify your address through a third-party address verification company.  

Forever Present makes commercially reasonable efforts to protect the information you provide, and we use companies that specialize in collecting and processing your payment information, including Stripe.  Stripe is not affiliated with Forever Present, and has its own privacy policy, which we encourage you to review on their respective website. 

Forever Present may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to (1) conform to the edicts of the law or comply with legal process served on Forever Present or the Site, (2) protect and defend the rights or property of Forever Present, and/or (3) act under exigent circumstances to protect the personal safety of our users or the public. 

In some instances, we gather and analyze certain aggregated user data and other usage information via a third-party service provider, such as Google Analytics.  Such information will be subject to this Privacy Policy, but may also be subject to the third party’s own privacy policies.  For more information about Google Analytics, please see www.google.com/policies/privacy/partners.

Please be aware that if your use our Site to access an affiliated or third-party site, you will be subject to the privacy policies and terms of use of those third-party sites, not ours.  We encourage you to review the posted privacy statements and user terms of any sites you access.  

 

AUTOMATICALLY COLLECTED INFORMATION

As is true of most websites, and to help serve you better, we gather certain device and usage information automatically.  Information about your computer hardware and software may be collected.  This information may include, but is not limited to, your internet protocol (IP) address, browser type, domain names, device information, internet service provider (ISP), the files viewed on our Site, operating system, access times, referring/exit website addresses, and/or clickstream data to analyze trends and administer the Site.  Forever Present may keep track of the websites and pages our users visit within our Site.  This data is used for the operation of our service, to maintain the quality of the service, deliver customer content and advertising to customers, and to provide general statistics regarding use of our Site.  

“Cookies” are small pieces of information sent to your web browser by a website server to identify your computer when you return to a website.  Cookies allow a site to welcome you and tailor data to your specifications.  The use of cookies is a standard practice among Internet websites.  Most web browsers permit you to customize the use of cookies.  However, if you disable this feature, certain aspects of our Site and services may not function properly.   

 

PROTECTION OF YOUR INFORMATION

We exercise reasonable care, and take appropriate security measures, to protect unauthorized access, alteration or destruction of data located on and collected by our Site.  However, no transmission of data over the Internet or any other network can be guaranteed to be 100% secure.  Although we make reasonable efforts to safeguard personal information once we receive it, we cannot guarantee the security of any information you transmit to us or receive from us while it is in transit.  We recommend using a secure connection in transmitting information to us.  Once we receive your personal information, we maintain safeguards to protect it.  If a data breach occurs and your personally identifiable information is compromised, we will notify you, the proper authorities, and third-party entities within a reasonable time period, subject to law enforcement or internal system security needs.

 

YOUR PRIVACY RIGHTS

We respect your control over your personal information, and upon written request, we will confirm whether we hold or are processing information that we have collected from you.  You may amend or update inaccurate or incomplete personal information.  You may also request deletion of your personal information, or request that we no longer use it.  

Subject to certain exceptions set out below, on receipt of a verifiable written request from you, we may delete your personal information from our records.  Please note that we may not be able to comply with requests to delete your personal information, for example, but not limited to, if such information is necessary to:

Complete the transaction for which the personal information was collected, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;

Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for that activity;

Identify and repair errors that impair existing intended functionality;

Protect and ensure the rights of free speech for us or another user;

Comply with an existing legal obligation; or

Otherwise use your personal information, internally, in a lawful manner that is compatible and/or reasonably aligned with the context in which you provided the information.

 

CHILDREN UNDER EIGHTEEN

Forever Present does not knowingly collect personally identifiable information from children under the age of 18.  If you are under the age of 18, you must ask your parent or guardian for permission to use this Site.  

 

OPT OUT FROM COMMUNCIATIONS

We respect your privacy and give you an opportunity to opt out of receiving announcements of certain information.  If you do not want to receive commercial emails from us in the future, you may opt out by following the unsubscribe instructions contained within the marketing emails you receive. 

 

CHANGES TO THIS POLICY

Forever Present reserves the right, at our sole discretion, to change this Privacy Policy, in whole or in part, at any time.  The revised Privacy Policy will be posted on our Site, which will reflect the date the Privacy Policy was last updated.  Your continued use of the Site and/or services available after such revisions will constitute your acknowledgement of the current Privacy Policy, and agreement to abide and be bound by said Policy.  

 

CALIFORNIA AND NEVADA USERS

Under the California Consumer Privacy Act, California residents may request a record of all personally identifiable information we have collected about you during the preceding 12 months, depending upon verification of your identity or a person authorized in writing to act on your behalf, and personal information we may have disclosed to third parties during the previous 12 months.  California residents may also request deletion of their personal information, subject to several exemptions, and the right to opt-out of the sale of your information.  Please contact us at [email protected] to do so, including within the email your name and physical address.  Verbal requests will not be accepted. 

Nevada residents may submit a request directing us to not sell personal information we maintain about them.  To exercise this right, please contact us with your name and physical address at [email protected].   Verbal requests will not be accepted.

 

CONTACT US

Forever Present welcomes your questions or comments about our Privacy Policy:
[email protected] or click here to fill out our online web form.